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    £ 15,497

    Equine Animal Care Assistant

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    Main Purpose of the role:

     
    To admit, care for, rehabilitate and, where appropriate, adopt unwanted and stray animals.  Provide the highest standards of animal care and welfare for the animals.  Educate potential new owners and the general public in the care and welfare of their animals.
    To work as part of a team delivering a first class customer service, answering queries and matching and rehoming animals effectively. To promote Raystede services and maximise adoption opportunities. 
     
    Key Tasks
     
    Animal care and welfare
    Must have minimum Level 2 Animal Care qualification or BHS equivalent.
    Clean, disinfect and maintain to a standard of cleanliness and bio-security set by management, all animal accommodation, isolation units, outside and inside exercise areas, food preparation areas, laundry, storage, stores and treatment facilities.
    Prepare and provide feed and water
    Control and restrain animals and move them between locations safely
    Assist with the inspection and or treatment of animals by a Veterinary Surgeon, or other authorised person at the Centre including the administration of first aid and medication and assistance in euthanasia procedures
    Recognise, report and record any signs of illness, disease, injury, unusual condition, unusual activity or abnormal behaviour of animals
    Provide animals with effective opportunities to exercise, and maintain good physical and behavioural functioning and where appropriate provide opportunities to exercise freely
    Promote the health and welfare of animals through grooming and coat care
    In conjunction with section manager, provide advice and guidance on the choice and care of animals to prospective owners
    Enrichment
    Train animals through our basic training programmes and contribute to the evaluation and implementation of these
    Conduct, facilitate and perform centre enrichment protocols
    Customer Service
    Welcome, receive and care for visitors within animal sections and on site
    Attend to the needs of the adopters/general public, face to face, via electronic communication or via the telephone.
    Liaise with colleagues in other departments to ensure accurate, timely and relevant information is disseminated to customers
    Contribute to Fundraising, Educational and commercial activities
    Assist with Educational talks, tours and activities
    Contribute to and attend fundraising and commercial events
    Actively promote Raystede services onsite
    Administration
    Complete and maintain all standard and electronic files and documentation relating to the animals; including documents on the surrender and adoption of animals, microchip and vaccination records, ensuring records are accurate, up to date, legible and comply with any legislative requirements.
    Maintain and monitor daily animal records
    Assist with ordering, stock rotation and stock taking.
    General admin duties
    Personal development
    Maintain and develop personal performance
    Establish and maintain effective working relationships and good working practices with colleagues and volunteers
    Physical requirements
    Frequent bending, reaching, kneeling, walking and standing for 4 to 6 hours or more per day.
    Exposure to disinfectant solutions for cleaning
    Exposure to various weather conditions
    Potential exposure to animal bites and scratches
    Continual exposure to animals and animal allergens
    Ability to work with animals of all sizes including some in excess of 900kg
    Other
    Take care of own health and safety and that of others who may be affected by your acts and omissions.
    At all times to ensure and maintain a compassionate, professional and efficient public image for the charity
    Co-operate with Raystede policies and procedures for health and safety
    Maintain to a standard of cleanliness set by management all offices, staff facilities including toilets within your section.
    Ensure buildings/exercise areas are secure at all times.
    Equine experience preferred.
    Applications close 28th June
    Interviews held 3rd July
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