S B Trailer Services Ltd

Can’t recommend SB Trailer Services highly enough! Took my trailer to the workshop for a service and they did a fantastic job. Charlotte and Si are friendly and honest people who won’t ever overcharge or charge you extra for things you don’t need. Communication was excellent and Charlotte kept me up to date with costs and timings. Will be using for all future work on my trailer! Thank you, I feel safer on the road knowing SB Trailer Services maintain my trailer ⭐️⭐️⭐️⭐️⭐️

This company has an interesting business model…you tell them what you need changing which in this case it was x4 back plates, brake units, brake cables and consumables - which needs a 4 post lift to complete this work - which I do not have. You then drop-off the horse trailer to them, they survey the trailer with a total cost for everything they think needs changing on top of what you have asked for even if you are fully capable of doing/getting the work done yourself…including lights, tyres, ramp replacement etc. They then email you a report for £4K worth of work along with a charge of £54 for the pleasure! When i thanked them for the advisory list but highlight that I only wanted the brakes replacing they became very defensive pointing out that it’s ‘their reputation at stake’ and that they needed to do all of the work quoted. When I declined I was then asked to collect my trailer and paid the £54 on collection. Over the last couple of months I have replaced the ramps, tyres, lights and struts that I already knew needed changing and recently collected the trailer from a local trailer centre, who completing the original brake replacement work in just over 1 day for less than £500. This is customer service…

Had my company's trailers serviced at S B and I’m very impressed overall! Excellent service, quick turnaround and very knowledgeable. Would recommend to anybody looking to get their trailer serviced/repaired!

Very good service. We had two trailers serviced and repaired with very quick turnarounds on both and good communication throughout. Would highly recommend.

Excellent, Professional and Prompt service. Charlotte and Si sorted out our rice horse trailer which required a substantial repair. They were both very knowledgeable and the work was completed promptly to a very high standard. Would certainly recommend SB Trailers.